Privacy Policy

Effective Date: 1 March 2026

Welcome to Spinyoo Casino. Your privacy is important to us, and we are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.spinyoo.com and use our services.

1. Data Controller

Spinyoo Casino is operated by Spinyoo Ltd., a company registered in the United Kingdom.

Registered Address: 123 Casino Street, London, EC1A 1AA, United Kingdom

Contact Email: [email protected]

Contact Phone: +44 20 7946 0123

2. Information We Collect

We collect and process the following categories of personal data:

Identity Data: Name, date of birth, gender.
Contact Data: Email address, postal address, telephone number.
Account Data: Username, password, account preferences.
Financial Data: Payment card details, bank account information, transaction history.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, device information.
Usage Data: Information about how you use our website, games, and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Information

We collect your information through various means, including:

When you register an account or update your profile.
When you make deposits, withdrawals, or play games.
Through automated technologies such as cookies and tracking pixels.
When you communicate with our customer support team.
From third-party sources such as fraud prevention agencies and public databases.

4. How We Use Your Information

We use your personal data to:

Provide and manage your account and our services.
Process deposits, withdrawals, and payments.
Verify your identity and comply with legal and regulatory obligations, including anti-money laundering (AML) and responsible gambling requirements.
Improve and personalise your experience on our website.
Communicate with you, including sending promotional offers if you have consented.
Prevent fraud and other criminal activities.
Conduct research and analysis to improve our services.
Comply with lawful requests from law enforcement or regulatory bodies.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Performance of a contract: To provide you with casino services and manage your account.
Compliance with legal obligations: To meet regulatory requirements.
Legitimate interests: For fraud prevention, security, and improving our services.
Consent: For marketing communications and promotional offers (you may withdraw consent at any time).

6. Sharing Your Information

We may share your personal data with:

Regulatory authorities and law enforcement agencies as required by law.
Payment processors and financial institutions to process transactions.
Third-party service providers who assist us in operating our business, such as IT, marketing, and customer support.
Affiliates and partners for marketing purposes (only with your consent).
Fraud prevention and credit reference agencies.

All third parties are required to protect your data in accordance with applicable data protection laws.

7. International Transfers

Your personal data may be transferred to and processed in countries outside the UK. We ensure appropriate safeguards are in place to protect your data, including standard contractual clauses approved by the UK Information Commissioner’s Office (ICO).

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including to comply with legal, accounting, or reporting requirements. Typically, data is retained for a minimum of 5 years after account closure, in line with regulatory obligations.

9. Your Rights

You have the following rights under UK data protection laws:

Right to access your personal data.
Right to rectify inaccurate or incomplete data.
Right to erasure (“right to be forgotten”) in certain circumstances.
Right to restrict processing.
Right to data portability.
Right to object to processing based on legitimate interests or direct marketing.
Right to withdraw consent at any time where processing is based on consent.
Right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

To exercise your rights, please contact us at [email protected].

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyse usage, and deliver personalised content and advertising. For detailed information, please see our Cookies Policy.

11. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

12. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a person under 18, we will take steps to delete it promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. We will notify you of any significant changes by posting the new Privacy Policy on our website with an updated effective date.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer:

Email: [email protected]
Phone: +44 20 7946 0123
Address: 123 Casino Street, London, EC1A 1AA, United Kingdom